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Privacy Policy

Your privacy is important to us

Introduction

Goldfinch Technologies, Inc. and its subsidiaries (“Goldfinch Technologies” or “We” or “Us”) collect information from you when you use or access our online website at www.goldfinchtechnologies.com (the “Website”), when you access content we make available on our Website (the “Content”), or when you otherwise interact with us. This Privacy Policy (“Policy”) explains how your information is collected, used, and disclosed by Goldfinch Technologies and its subsidiaries We respect the users’ right to privacy on our website and understand how crucial it is to safeguard personal data.

The terms of any subscription agreement (or other data processing agreement) with Goldfinch Technologies or another agreement with a partner authorised by Goldfinch Technologies may differ or include additional privacy-related provisions if you or your organisation subscribe to Goldfinch Technologies products or services (collectively, the “Products”). You might be entitled to extra rights under applicable Data Privacy legislation, depending on where you live.

To understand our rules and procedures surrounding your information and how we will treat it, please read this Privacy Policy carefully. You can choose not to use the Website or access the Content if you disagree with our policies and practises. You agree to this Policy if you use or use the Website, access the Content, or give Goldfinch Technologies any other information.

Changes to This Policy

This Privacy Policy may occasionally change. At the top of this Policy, it states when it was last updated. You agree to the modifications if you continue to use the website, the content, or the products after they have been posted. To be updated about our information privacy practises and the ways you can help protect your privacy, we encourage you to go through our Policy whenever you use or access the Website or our Content.

Information We Collect About You and How We Collect It

Information You Provide to Us

By filling out web forms, sending us emails, and engaging with us in other ways, website visitors have the option of providing us with some personal information. When using these techniques, contact information such a name, address, phone number, and/or email is generally given. By voluntarily giving us this information, you certify that you are the owner of the data or have other legal right to share it with us.

When visitors to the Website sign up to get information or services from us, such as free product trials, evaluations, white papers, product demonstrations, or webinars, we collect personal information from them.

We may also collect any personal information you provide when you:

  • use interactive features of the Website,
  • sign up to evaluate the Products (including using “Goldfinch Technologies Security Preview” or other interactive demos),
  • register through Goldfinch Technologies’s deal registration portal,
  • join and participate in Goldfinch Technologies community, trust, and/or help forums, or
  • request customer support.

Additionally, we have an email form for website users to use to send us questions, comments, or requests. To respond to your inquiries, comments, or requests, we’ll use the data we gather from your emails.

Information We Collect Through Automatic Data Collection Technologies

To track how the Website is being used, we utilise cookies and other similar technologies. A cookie is a little amount of data (text file) that a website asks your browser to save on your device when you visit it in order to remember things about you, like your preferred language or login details.

We may use cookies on the Website to track visitor traffic patterns, but we do not link cookies to IP addresses or any other personally identifying information about website visitors—with the exception of what is covered below under “Agents and Service Providers”.

Most web browsers accept cookies by default. To learn how to limit or disable how your web browser handles cookies, please refer to its user guide or online help resource. You can still see the website if you disable cookies, but certain features might not work (such as offers regarding the Products).

On the website, in emails we send to you, and in other electronic communications we send to others, we may use web beacons, tags, scripts, flash cookies, and similar technologies. With the use of these technologies, we can deliver cookies, track website usage and marketing campaign effectiveness, display advertisements, and determine whether an email has been opened and used. We may receive reports based on the use of these technologies by our third party service providers on an individual and aggregated basis.

When you use the Website, we also collect some information and log it in log files. IP addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers linked to your devices, your mobile carrier, and system configuration information are some examples of the information included in this list. Sometimes, in order to enhance the Website, we link data from our log files to personal information. The combined information would then be handled in accordance with this Policy.

How We Use Your Information

We generally use information collected on the Website or when you access the Content for the following purposes:

  • to provide the Products, services, or information that you request (e.g., to respond to your questions regarding the Products or to send you a newsletter or white paper about the Products);
  • to respond to your inquires;
  • to process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • to send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
  • to send promotional communications, such as providing you with information about the Products, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners;
  • to monitor and analyze trends, usage, and activities in connection with the Website and services, and your use of the Content, including for marketing or advertising purposes;
  • to investigate and prevent fraudulent transactions, unauthorized access to our the Products, and other illegal activities;
  • to personalize, the Website, the Content and the Products, including by providing features or advertisements that match your interests and preferences; and/or
  • to comply with the law and to maintain the security of our Website, Content, and Products;
  • for other purposes for which we obtain your consent, or for any other purpose disclosed at the time of collection.

From time to time, we may post testimonials on the Website that may contain personal information. We will obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us.

Information Sharing

Agents, Service Providers, and Authorized Partners

In order to notify you about the Products and as part of events we co-host with such partners, we may share your personal information with specific authorised resellers of the Products and other authorised technology partners. The contractors, service providers, and other third parties we engage to support our company who are obligated to keep personal information secure and use it only for the purposes for which we provide it to them may also get your personal information from us.

Disclosure to Third Parties

We may have to disclose information to third parties when required by law or under the good-faith belief that such disclosure is necessary in order to:

  • conform to applicable law;
  • comply with a subpoena, court order, or legal process served on us;
  • establish or exercise our legal rights or defend against legal claims; or
  • protect the property, interests, or personal safety of our agents, employees, customers or the public

In some situations, it’s possible that we are forbidden by law, a court order, or another legal process from informing you of the disclosure, and we reserve the right to do so at our sole discretion.

In the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Goldfinch Technologies’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, where personal information held by Goldfinch Technologies about our users is among the assets transferred, we may disclose your personal information to a buyer or other successor.

In order to provide you with the Products, we may also share your information, including personal information, with any affiliate of Goldfinch Technologies.

We may share information that has been anonymized or aggregated, or any other technical information, without limitation.

Choices about How We Use and Disclose Your Personal Information

You have the right to see the personal data we have on file about you that was obtained from the Website, make changes to that data, and request its deletion. You may also object to the way we use the personal data we have about you that we have obtained via the website. Please be aware that if you seek the erasure of your personal information, object to its processing, or withdraw your consent, you might not be able to use all the features of the Website. You can get in touch with us directly if you want to check the accuracy of the personal data we’ve collected from you or make changes to it.

By getting in touch with us or following the unsubscribe instructions in our marketing emails, you can choose not to receive marketing communications from us.

Interest-Based Advertising

We might cooperate with ad networks and other ad serving companies (collectively, “Advertising Providers”) to place advertisements on platforms that are not linked with us. Some of those advertisements may be personalised, which means they are made to be pertinent to you based on data that advertising service providers gather over time about how you use the website and other websites or apps, including details about the interactions between various browsers and devices. Interest-Based Advertising (or “IBA”) is the name given to this sort of advertising. In relation to this activity, we abide by the Self-Regulatory Principles of the Digital Advertising Alliance (“DAA”).

In order to deliver advertising on behalf of our customers that is pertinent to interests deduced from this data, we use data gathered over time from non-affiliated websites as well as other data indicated in this Policy. For the purpose of interest-based advertising, we might potentially collaborate with other ad businesses to broaden our audiences across other browsers.

We will stop gathering and utilising information from that browser and connected browsers for interest-based advertising on it once you make your selections on your browser using these choice tools. Additionally, we will stop using information obtained from that browser on other browsers linked to it and will stop using information obtained from those linked browsers for interest-based advertising on the browser that has chosen not to receive it.

Please take note that choosing to opt out will not prevent advertisements from showing up in your browser. The adverts you see can become less pertinent to your interests as a result. Also keep in mind that you might need to reaffirm your opt-out decision if you switch to a different browser or delete your browser’s cookies.

To learn more about IBA and how to opt out of this advertising on websites run by businesses taking part in the DAA self-regulatory scheme, go to the DAA WebChoices tool at www.aboutads.info.

Companies using the WebChoices service may keep collecting data for non-IBA purposes, such as analytics and other operational purposes not related to IBA. Additionally, your browser can have tools to erase cookies or limit their use, however, if you use these tools, our Site may not function as intended.

Analytics

Goldfinch Technologies makes use of third-party services for marketing, analytics, and website performance enhancement.

Data Security

Goldfinch Technologies has put in place reasonable and suitable administrative, technological, physical, and security measures to prevent against loss, misuse, unauthorised access, disclosure, modification, and destruction of your personal information. You can get in touch with us if you have any concerns about the protection of your personal data.

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Links to Other Websites

Links to other websites may be found on the website. Other than our own website, we are not liable for the privacy practises of any other websites. This Policy does not apply to any third-party websites; it only pertains to information that we collect on the Website. To learn more about these websites’ information practises, we advise you to consult their privacy policies.

Contact Us

If you have questions or concerns regarding this Policy, please feel free to contact us.

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